Why Choose SP Automation as our Machine Builder?
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February 2018
Selecting the right Automation Partner
By Roy Henderson, director, SP Automation & Robotics
Clients often ask me “Why should we choose SP Automation & Robotic as our machine builder?”
When I left school and starting as a (not everyone will remember this) YTS trainee, I was quickly hooked on Automation and SP Technology, 32 years later I’m still here.
Why have I stayed so long with one company? (Albeit in numerous roles from tea boy to toolmaker, design engineer to technical sales, before finally becoming a director alongside my fellow director Lee Nixon.)
Hopefully, this explains why my passion is still so strong…
All too often, we hear from potential customers about their bad experiences with machine builders. From turning up for production trials to find the machine is “just not to the spec’” or “the subcontractor is not available as he is offsite” and, in a few cases, to find only a machine frame has been built.
This is embarrassing and costly for everyone involved, and it is the reason that SP Technology has always controlled everything in-house from start to finish and beyond. From initial concept through to final installation and training, we ensure our customers get the product and service they expect.
We demonstrate the progress of the project with weekly meetings and video updates for our customers. We have a robust process for agreeing and signing specifications and establishing sign-off acceptance criteria at each stage, and we ensure that every project is closely scrutinised and monitored at every step of the process.
We don’t hire subcontractors. We employ and train all of our highly skilled engineers, allowing us to keep close control of our projects. We know that sometimes, not everything goes to plan during the design and development of bespoke machines. Our dedicated project managers ensure complete transparency at all stages, and if plans change, our clients are kept up-to-date with a detailed action plan.
Partnership is key to the success of our projects. We have supplied over 800 machines across the globe to almost every industry over the past 34 years. We are proud of what we have achieved and what we can offer.
In answer to the question, it comes down to morals and values. We are seeking the same result as our clients: a successful high quality project with innovative process and production benefits that give a sustainable competitive advantage.
From bottle caps to fire detectors, shortbread petticoat tails to asthma inhalers, there’s not much I’ve not seen. Or is there? Every phone call we take presents a unique challenge. Every solution we design solves a challenge. And every person we employ teaches me something I didn’t know yesterday. Seeing ideas and very clever concepts develop into reality on a daily basis never gets boring. Seeing a satisfied customer at the end of a project – that’s priceless.
That is why, after 32 years, this YTS trainee turned MD is still passionate about SP Automation & Robotics.
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Read more about our automation here…
- Benefits of Automation
- The Benefits of Machine Vision Technology
- Robots & Cobots – What is the Difference?
- Robotic Automation
- What is a URS? Why is it Important?
- Cost of Industrial Automation
- Advantages & Disadvantages of Robotic Automation
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