His name is Optimus, and he is a Mobile Industrial Robot. This is how the staff at the Zealand University Hospital in Denmark refer to the MiR100 robot that has automated the internal transport of sterile disposable equipment since June 2018. Optimus travels more than 10 kilometres per week, improving service, minimising storage space, saving steps, and preventing shortages, which has made him quickly become popular at the hospital.
“I am really surprised by how quickly both staff and patients have become accustomed to Optimus,” says Johnny Hansen, Operations Manager for Zealand University Hospital. “They refer to the robot as a colleague, and “he” has—in a few weeks—become part of the environment. It indicates how humans quickly perceive new technologies as a natural part of everyday life. With MiR’s technology, we free service assistants from logistics tasks to warmer tasks like patient care. We have already achieved enormous gains by introducing this autonomous technology.”
Before Optimus arrived, service assistants provided weekly disposable equipment deliveries to hospital departments. The manual procedure involved heavy lifting and an uncomfortable twist in the body. Now, the robot delivers equipment daily, ensuring the departments do not run out of goods.
“Heavy, monotonous and repetitive tasks must be taken over by technology,” states Hansen. “I am happy that our cooperation with the Mobile Industrial Robot and the distributor, Flextek, has shown that we can create great workplace health benefits by automating physically demanding transportation tasks.”
Hansen explains that robot technology changes how tasks are carried out, requiring job descriptions to be reorganised and redefined to get the most value. “This changes the way we work,” he says. “We have all the reasons to believe that we started a positive automation wave. We have freed up both the human resources that were deployed for transportation and expensive square meters used as depots. At the same time, we can improve the entire flow and minimise waiting times thanks to more frequent and targeted deliveries.”